Disability support workers in Melbourne
Find a provider in Melbourne
We share your details with one registered provider only. Privacy policy
We connect people in Melbourne with registered NDIS providers who have support workers available. Tell us what support is needed and where you are, and a provider that covers Melbourne will contact you to talk through hours, who would come and when they could start. It's free to use.
- Registered NDIS providers only
- Free to use
- Independent, not a provider
- to use this service
- $0to use this service
- provider at a time, never a list
- Oneprovider at a time, never a list
- NDIS providers only
- RegisteredNDIS providers only
Where we cover in Melbourne
We connect people right across Melbourne, including:
- Melbourne CBD
- Inner North
- Eastern suburbs
- South East
- Bayside
- Western suburbs
- Northern suburbs
- Mornington Peninsula
- Dandenong
- Frankston
- Werribee
- Epping
If your suburb isn't listed, put your postcode in the form anyway. We'll check which registered providers cover it.
What happens when you get in touch
Tell us what's going on
Who the support is for, the postcode and what's needed. About two minutes.
We find a provider
We pass your details to one registered NDIS provider that covers your area and has support workers available.
The provider contacts you
To talk through what support is needed, how many hours, who would come and when they could start.
Need a support worker in Melbourne?
Free and independent. About two minutes.
Worker screening in Victoria
| The check | NDIS Worker Screening Check |
|---|---|
| Who runs it here | NDIS Worker Screening Unit |
| Department | Department of Justice and Community Safety |
| Valid for | Five years, monitored continuously, recognised Australia wide |
Anyone in a risk assessed role, which includes almost everyone doing hands on support work, has to hold a clear NDIS Worker Screening Check. In Vic the check is run by NDIS Worker Screening Unit, and the provider has to verify it before the worker starts and keep checking that it stays clear.
It is a national clearance. A worker screened in Vic can work anywhere in Australia, and a worker screened interstate can work here, so a provider covering a border area does not need two checks.
A clearance lasts five years, but it is monitored continuously rather than only at renewal. If something changes that affects the worker's suitability, the screening unit can suspend or revoke it, and the provider has to act on that.
You are entitled to ask a provider whether the person coming to your home has been screened. A provider that cannot answer that question straight away is not one to use.
What a support worker actually does
It depends entirely on the person. For some it is an hour in the morning with showering and getting dressed. For others it is help with cooking and the shopping, a lift to appointments, or someone to go along to something they would not do on their own. The point is the support fits around the life, not the other way round.
Melbourne questions
How much does a support worker cost in Melbourne?
For NDIS participants it comes out of the core supports part of the plan, at or below the NDIS price limits. Weekday daytime is the lowest rate; evenings, weekends and public holidays are higher. Using this service is free, and a provider cannot charge you more because you found them through us.
Can we choose who comes?
Providers usually introduce a worker before regular support starts, and most will try to match a preference about gender or language where they can. If it is not the right fit, you can ask for someone else.
Which parts of Melbourne do providers cover?
Providers in this service cover suburbs right across Melbourne. Put your postcode in the form and we will check who covers it.
What if we are not on the NDIS?
You can still get in touch. Some providers take privately paying clients, and we will tell you honestly if we cannot help rather than pass your details on regardless.